WCM solutions for internal communication
Internal communication is increasingly facilitated by the use of intranets and extranets. These types of communication tool can ensure knowledge sharing and a single source for all internal communication.
Description
Extended capabilities
Consistent and meaningful internal communication aligns your organization and ensures that all internal parties can follow clear processes and have access to all required information.
The use of intranets and extranets for internal communication are just one way of a creating clear and centralized communication source for both employees as well as distributors and partners. A well planned intranet can ensure that your employees have direct access to all company policies, to time sheets and to other internal resources.
A well planned extranet can involve your business partners directly in your business process and is a cost effective way of ensuring that knowledge is shared and that your objectives are actively pursued.
Portals: profiling content
Portals enable you to serve multiple audiences inside and outside your enterprise with both content and business applications ranging from the internal phone directory to a pricing application for your distributors or a knowledge base for your partners.
A Portal can bring it all together: mixing infrastructure, business logic and unstructured content. Many companies want to bring all of these elements together into a single, user-friendly environment.
Authorization
Intranets and extranets are often used to share knowledge, data and applications with restricted access for the internal audiences. Organizations need to manage and maintain the whole set of authorization and access rules.
From a content management perspective, organizations need a content management system that ensures that those who need access to information or add information can easily perform the tasks they need to complete.
Secure content
It is important to ensure secure access for those who have to use or add content or applications to your intranets and extranets. The ability to ensure that all content is secure is vital to a robust online strategy. While security is primarily a technological issue, there are also clear benefits to business processes and effectiveness.
Benefits
Content reuse
Basing your Internet, intranet and extranet on one content management platform provides advantages for both content reuse and content management capabilities.
SDL Tridion supplies an organization-wide content management platform. BluePrinting™ technology provides you with the flexibility to ensure that the right information appears in the right place at the right time since you can tailor the system to meet your business and user needs.
Personalization & profiling
An organization-wide Web content management platform serves all internal and external audiences. It can identify intranet and extranet visitors ensuring that they see only the content that is relevant to them and direct them to the content they need.
In addition, personalization and profiling functionality allows you to collect the relevant data to communicate with your customers, employees, distributors and partners in a personalized way.
Secure content delivery
The security of your online content and application data is crucial in building and maintaining strong portals and intranet Web sites. SDL Tridion offers proven technology for this purpose in the form of a secure content delivery solution, ensuring that your content remains secure.
Web 2.0 support by SDL Tridion
The definition of "Web 2.0" continues to shift as individuals and organizations define its use and benefits. SDL Tridion Content Management allows you to incorporate any type of Web 2.0 application, including blogs, wikis, forums and RSS feeds, to enhance the visitor experience to your intranet or extranet.